Privacy Policy

At Ninewin, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing our platform, you agree to the practices described herein.

1. Information We Collect

We collect personal data that you provide during account registration, such as your name, email address, and date of birth. Additionally, we gather information related to your transactions, gaming activity, and interactions with our customer support. Technical data, including IP addresses and browser types, may also be collected to enhance user experience and security.

2. How We Use Your Information

Your personal data is used to manage your account, process transactions, and provide customer support. We also use this information to comply with legal obligations, such as anti-money laundering regulations. Furthermore, with your consent, we may use your data to inform you about promotions and updates relevant to your interests.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our platform, such as payment processors and verification services. These third parties are contractually obligated to protect your data and use it solely for the purposes specified by Ninewin.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal and regulatory requirements. After this period, your data will be securely deleted or anonymized. You may request the deletion of your data at any time, subject to certain legal obligations.

5. Your Rights

Under UK data protection laws, you have the right to access, correct, or delete your personal information held by us. You may also object to or restrict certain data processing activities. To exercise these rights, please contact our Data Protection Officer at [email protected].

6. Security Measures

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encryption technologies, secure servers, and regular security assessments. Our commitment to data security ensures that your information is handled with the utmost care.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.